SAP Knowledge Base Article - Public

2221615 - Career Worksheet 'Show in People Profile' Error: Unexpected error.

Symptom

When enabling the Show in People Profile setting for a role in a career worksheet, receive an error:

Unexpected error.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Log in to system
  2. Navigate to Home dropdown > Development
  3. Select the Career Worksheet tab
  4. Select the My Job Roles tab
  5. Select the Job Roles I'm Considering tab
  6. Select a job role
  7. On the right-hand side of the competencies section, check the box for Show in People Profile
  8. Receive error

Cause

The preferredNextMove background-element has fields configured with required=true

Resolution

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to assist with this configuration.If you do not have a Certified Partner, you can look for one using SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

Adjust the configuration as mentioned in Implementing and Managing Career Development Planning - Configuring Links to Preferred Next Move in People Profile.

See Also

Implementing and Managing Career Development Planning - Configuring Links to Preferred Next Move in People Profile

Keywords

Preferred Next Move, Career Interest, Show in Profile, errors, message, career, worksheet, application, live, profile, unexpected error, cdp, worksheets , KBA , LOD-SF-CDP-CW , Career Worksheet , Problem

Product

SAP SuccessFactors Succession & Development all versions