SAP Knowledge Base Article - Public

2199407 - Scheduled Report in LMS not displaying in Report Jobs Tab of LMS

Symptom

Reports scheduled to run recurringly are not appearing on the Report Jobs tab in the Learning Management System (LMS)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as an Admin or a User
  2. Open a report and click "Schedule Job" to schedule it as a recurring job
  3. Logged in as an Admin, navigate to "Reports" in the top right
  4. Click on the "Report Jobs" tab
  5. Note that the recurring report job you've scheduled does not appear

Cause

  • The right parameters not provided in the search box thus those jobs can't be located

    -OR-

  • If you are logged in as an Admin that did not schedule the job, you will not see the other Admin's Jobs. See KBA 2250223

Resolution

Check the Search Parameters:

  • These issues are usually caused by wrong search parameter selection (such as neither One-Time job nor Recurring Job were selected, or a keyword was left in the Search free-text box):

    Three recurring jobs listed under PLATEAU Report Jobs.png



Check KBA 2250223.

See Also

2250223 - Edit or Delete a Report Job scheduled by Another Admin

Keywords

SF, LMS, Learning Management System, remove, Delete, stop, Report Jobs, recurring, schedule, scheduling, notification, search background, background, bg, , KBA , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning all versions