SAP Knowledge Base Article - Public

2170588 - Candidate search results not showing existing candidates - Recruiting Management

Symptom

When searching for a candidate, certain candidates are not visible in the dropdown list even though they exist in the database

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Recruiting > Go to 'Candidate Search';

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  1. Try to search for a candidate (For example 'Smith' ,'Sam' etc);

 2019-04-02_15-33-11.png

Here the search is set up in such a way that if you type "smith" the results will include "smithson or abcsmith or smithxxx etc. …now there is a limit of how many results you get to see in the list.

The limit here is 30 candidates; hence the desired candidate may not be displayed.

The system displays ONLY a limited number of candidates as below:

2019-04-02_15-32-52.png

Cause

As of now there is a limit is set in the system that only list 30 candidates on this search.

Resolution

To reduce the results, you can type in last name/middle name. This will help to narrow down the result.

For example you can search for "Smith A"

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Keywords

Candidate, search, results, rcm, recruiting, candidates, searching, databases , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions