SAP Knowledge Base Article - Public

2167650 - Why some users with 0 Times Entered have Object Details populated but others do not - Online Item Status CSV Report

Symptom

In the Online Items Status CSV Report, why are some users with 0 Times Entered have Object Details populated but others do not?

Spread.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Resolution

  • If a user was assigned the online course but never launched it and the admins also did not access the Online Status tab of the User Record (User record > Content Status tab)
    • Times Entered as 0 and blank for other fields will be seen
  • If a user was assigned the online course and never launched it, but the admins accessed the Object Details on the Content Status tab of the user record, this triggers an entry in the PA_CBT_STUD_CPNT table.
    • Times Entered as 0 and content object data populated for other fields.

Content Status.png

Keywords

SAP, SF, LMS, Learning, reports, item status, online item status, Times Entered, object details, zero, 0, discrepancy, difference, reason , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions