2157796 - Object Reference not set to an Instance of an Object - Onboarding

• Error displayed throughout all pages in Employee Portal
• Object reference not set to an instance of an object
• Credentials are not added in Employee Portal

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SAP SuccessFactors Onboarding

Web service credentials not added in Employee Portal, causing below error:

1. Check the web service credentials and URL configuration in EP. They need to be created/added.
2. Go to Site Actions-> App Settings, check for keys : WSLogin, WSPassword and WSUrl.
3. WSLogin : Should be the following format. {instancename}_eeportal.
4.  WSPassword: Should match the password of servicelogin {instancename}_eeportal - (Go to superadmin site-> Account->Servicelogins to get the password.)
5. WSUrl: {application URL till partner}/services/EmployeePortalService.asmx

Example: https://stage-onboarding4.successfactors.com/ONB/services/EmployeePortalService.asmx

Error, Object reference, ONB, OBD, employee, portal, sf, success factors , KBA , LOD-SF-OBD-EP , Portal , LOD-SF-OBD , Onboarding , Problem