Symptom
Event Reason will not show up in the drop down selection box in Admin Tools / Manage Mass Changes.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Trying to setup a Mass Change but the Event Reason does not show up in the drop down selection box.
Resolution
This is due to the "Event Reasons" configuration. The Manage Mass Change portlet pulls only those Event Reasons which have the Employee Status as "No Selection". This is an expected system behavior running on Job Information changes.
Keywords
event reason, mass change, employee status, event reason missing, set up mass change, run import, mass , KBA , sf employee central , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Problem