SAP Knowledge Base Article - Public

2099827 - Event Reasons not available when creating Mass Change

Symptom

Event Reason will not show up in the drop down selection box in Admin Tools / Manage Mass Changes.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Trying to setup a Mass Change but the Event Reason does not show up in the drop down selection box. 

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Resolution

This is due to the "Event Reasons" configuration. The Manage Mass Change portlet pulls only those Event Reasons which have the Employee Status as "No Selection". This is an expected system behavior running on Job Information changes.

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Keywords

event reason, mass change, employee status, event reason missing, set up mass change, run import, mass , KBA , sf employee central , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions