2089418 - Quick Links and Deep-Linking within the SuccessFactors Application

• This KB article details Deep Linking and Quick Linking and how, when, and why these links can be used throughout applications in SuccessFactors
• Will users be able to provide deep links to pages within the application?
• If users are using SSO (Single Sign-On) will they still able to use deep linking?
• Can users add quick links to a home page that will link to other pages?

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SAP SuccessFactors HXM Suite

Deep linking and Quick links are slightly different in nature.

• Quick links refer to links within the application, such as a link on your home page or company resources, that will take users to another page within the application. 
• Deep linking refers to links stored outside of the application before a user has logged in, such as a bookmark in a browser or a link from the company intranet portal, that users will click on to bring them to a specific page within the application.

Note: Deeplinks in SuccessFactors have different behaviours across the SuccessFactors Suite and as a result, module specific queries should be routed to the relevant SAP SuccessFactors Module Team.

Quick Links Within The Application

• Quick links can be added to the Home Page in the Welcome Portlet, the Company Resources Page, and even in a Performance Form, and take users to another specific page within the SuccessFactors Application.
• For example, if a user wanted to add a link from the home page to the Directory/Faces page.
• An example of this being done is by using a link such as the following:

/xi/ui/empdir/pages/employeeDirHome.xhtml?bplte_company=yourcompanyidhere

Please see the attached document that provides a number of creative examples of how you can add custom links.

Examples:

• Note: Support provides the following examples with the understanding and condition that the platform specifications can change and these links may no longer work.
• No commitment is made to support any custom link, like those provided below, or any custom links added to pages or provided to end-users.
• The only fully supported navigational links are those links, tabs, and buttons that exist within the product that are provided out-of-the-box.
• In addition, some links may not work for all versions or configurations.
• Trying to make these work in all situations is not supported and are provided relative to a standard implementation.

Help & Tutorials: /xi/ui/helptraining/pages/help_home.xhtml
Company Resources: /xi/ui/company/pages/companyResource.xhtml
Employee Files: /xi/ui/empfile/pages/employeeFiles.xhtml

Reports Help & Tutorials: /xi/ui/helptraining/pages/help_rpt.xhtml

Calibration: /xi/ui/calibration/pages/sessionList.xhtml

Compensation: /acme?fbacme_n=my_forms&inbox_fbfl_ftype=Compensation
Compensation Executive Review: /acme?fbacme_n=compensation&fbcomp_param_action=comp_exec_template_list
Compensation Help & Tutorials: /xi/ui/helptraining/pages/help_comp.xhtml

Goals: /sf/goals
Goals Help & Tutorials: /xi/ui/helptraining/pages/help_goals.xhtml

Performance Reviews: /sf/pmreviews
Performance Team Overview: /xi/ui/pm2/pages/teamoverview/teamoverview.xhtml
Help & Tutorials for PM: /xi/ui/helptraining/pages/help_pm.xhtml

Recruiting: /acme?fbacme_n=recruiting&recruiting_ns=sourcePortlet

Succession Org Chart: /xi/ui/orgchart/pages/succession_orgchart.xhtml
Succession Lineage Chart: /xi/ui/orgchart/pages/lineageReport.xhtml
Directory Page: /xi/ui/empdir/pages/employeeDirHome.xhtml
Org Chart: /xi/ui/orgchart/pages/orgchart/orgchart.xhtml
Succession Help & Tutorials: /xi/ui/helptraining/pages/help_succession.xhtml

Settings > Mobile Registration options: /sf/options?opt_ns=mobile_reg

Deep Links From Outside the Application

• The SuccessFactors Application does provide limited deep-linking support for SSO and non-sso instances.
• Not all pages and features can be directly linked and it is recommended linking only to the main module pages.
• Although a user may be able to build a custom URL that successfully opens the page needed, unsupported deep-links may in the future break should changes be made to the SuccessFactors Application.
• SuccessFactors Cloud support is not required to fix any such custom deeplinks you may have used.
• Typically Cloud Support only supports deep-links to the main modules.

Note: See the SuccessFactors Deep Links guide for a list of supported deeplinks. As each client may have different modules and configurations, not all links provided may work. Trial and error will provide immediate insight into which deep-links are valid for a specific instance.

Using Deep Links

SAML SSO

Deep Linking with SAML can be accomplished to in the same way. For example:

https://performancemanager.successfactors.com/sf/devplan?company=COMPANYID&loginMethod=SSO

Note: Don't forget to include the loginMethod=SSO parameter.

• SuccessFactors Deep Links 
• KB Article 2278694 - Is it Possible to log in Directly to SAP Jam?
• KB Article 2091967 - SSO: Links in email notifications are taking to the SuccessFactors login screen - Platform

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