2088893 - How to define the Session timeout period and timeout warning period for SuccessFactors Platform

• How long is it before we are timed out?
• Can we change the 30 minute timeout?
• Can we disable the system timeout?
• Can we change the timing of the initial timeout warning?

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SAP SuccessFactors HXM Suite

The SuccessFactors BizX suite has a timeout and a timeout warning on customer session, which follows the below:

• 30 minutes timeout on no activity as default;
• And as maximum timeout period;
• The 30 minute timeout is an important part of our cloud security measures.
• A warning presented 10 minutes before timeout by default.
• Both settings can be adjusted on Provisioning > Company Settings > Session Timeout Settings (screenshot below).

• You can have the warning change from 10 minutes to any value less than 30. For example the customer requested a 25 minutes warning before session timeout. Put 5 minutes in the warning before session timeout box, then the remaining 25 minutes will be the Warning before session timeout.
• Certain parts of the product have options that determine when a warning might be shown, any questions or requests specific to only one page or part of the product should be raised directly with its support team.

Note: For SuccessFactors Mobile application, session timeout is not applicable. On mobile its authentication and passwords are handle differently as referred on this KBA 2364650 - Different passwords used in the SAP SuccessFactors Mobile [SF MOB]

 KBA 2364650 - Different passwords used in the SAP SuccessFactors Mobile [SF MOB]

KBA 2546185 - Reauthentication process for SuccessFactors Mobile app [SF MOB]

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