SAP Knowledge Base Article - Preview

2088726 - Antivirus Software Causing Issues with Application Functionality - Platform

Symptom

  • Anticirus and Anti-Spyware (include but not limited to Symantec Nortons, McAfee, KaSperSky, BitDefender, Webroot etc...) impact on the SuccessFactors application.  
  • Sanitization function, URL filtering or URL Scanner is suspected. 
  • Forms on SuccessFactors are not routing at all and just stay where they are after clicking button.
  • Buttons on SuccessFactors are not working or clicking them results in throwing errors.
  • Webpages fail to load properly or load with errors.
  • Compensation, Recruiting, Performance and Goals are all modules that can be affected. Any page could be affected.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

antivirus, platform, issues, error, IT, Ip addresses, URLS, Data centers, DC, spyware, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx, Security, IP address, windows, os level issues, web based applications, SAP SuccessFactors HXM Suite , KBA , sf system requirements , sf security , LOD-SF-PLT-PSI , Product Security Inquiries , LOD-SF-PLT-SEC , Security Reports , Problem

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