SAP Knowledge Base Article - Public

2087312 - Modify Form Route Map for Live Forms - Performance Management

Symptom

  • How do I change the workflow of a specific live document?
  • Can We Modify Route Map for Multiple Live Forms?
  • Shows how to change the settings such as due date and auto route options on your live forms.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Resolution

Note: this solution is for modifying the route map step dates and NOT the form dates, Due date, Start Date, End Date. If you want to change the form Start, Due or End date please refer to KB article 2076600

Modify Document Route Map (for a single document):

  • For some reason you need to alter the route map of a specific form so that it is handled differently than the route map assigned originally directed. You do not wish to alter the route map of any other forms, so do not wish to alter the main route map, just the steps that a specific form will take.
  • You can also use a wizard to walk you through the changes, if you want a structured editing path. To use this tool, go to Admin Center > Manage Forms by User > Modify Document Route Map.

To modify a document route map, follow these three steps:

Step 1:

  1. Click on Admin Center from the Home dropdown
  2. Under Manage Forms by User, select the 'Modify Form Route Map' link
  3. Enter document ID
  4. Click 'Find Document' button

Step 2: This menu allows you to 'Add a Modify Step', 'Add a Signature Step' and/or DELETE a step in the Form Route Map. 
Step 3: Click 'Save Map'.

Modify Route Map for Multiple Forms:

You can update the route map for multiple forms all at once. This option is useful during the middle of a review cycle when you want to update dates because they’ll be missed or you want to add or delete a future step. With this option, you can easily search for the forms you want by subject or form templates and make the change to the associated route map.

To use this option, go to Admin Center> Manage Forms by User > Modify Form Route Map

  1. Go to Modify Form Route Map as directed above
  2. Search by: Form Template
  3. Click Select to specify a template, then click Done/Finished
  4. Click Select a Group of Forms.
  5. Choose the group of forms you want to work with, then Done/Finished
    1. Optional:
    • you can also select which forms within the group based on their current route step.
    • More options... brings you to further filtering if you want to target only a specific subset, such as a specifc user, or a department, etc... 
  6. Click Search
  7. Tick the box next to "Select all [x] documents in search results", then Next

Modify Forms by Route Map - Select all documents.PNG

  1. The Select an Action tab will be visible if more than one form is selected:

select an action.png

If the user selects over 300 forms, the system will process the update asynchronously. The user will receive an email regarding the outcome.

There is a max limit of 5000 forms at a time:

  • Alert: This upper limit can be impacted depending on size and complexity of your forms which increase the total job size, and reducing the total number you can process at once.
  • One approach is to select smaller batches if your updates timeout or fail. For example, try batches of 500.

Note: You will not be able to edit the Route Map Step type or permissions if the form has already been routed to that step. Only modifying the step name, step introduction, dates and other text-based attributes should still be possible for steps that the form has already been routed to.

Forms will only be part of a group if they meet specific requirements.

See Also

  • KB article 2086638 - Document Routing - Mass Route - Merge Form Batches - Regrouping Individual Forms
  • KB article 2076600 - Change Live Document Dates - Form Start, End & Due Date Changes

Keywords

sf, success factors, PMGM, pm, review, update, limit, process, group, select an action, tab, PLT-13231 , KBA , sf routing maps , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors Performance & Goals all versions