SAP Knowledge Base Article - Preview

2078700 - Top Performance Form Routing Issues

Symptom

  • Forms did not move
  • Forms moved to a wrong user or step
  • Form is stuck with the wrong person
  • Form is stuck with System System or v4admin

Note: If your issues apply specifically to Manager Transfers in document routing, please refer to 2144428.


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Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors HCM all versions ; SAP SuccessFactors Performance & Goals all versions

Keywords

SF, Success Factors, PMGM, PM, failed to route form, next step, did not move, moved to wrong user, EM, Exit User, C-step, locked, blocked , KBA , csg_q , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

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