SAP Knowledge Base Article - Public

2075580 - The Schedule Invoice Request is With Status as To be Invoiced for the Canceled Contract-Item

Symptom

A Schedule Invoice Request is with Status To be Invoiced for Canceled Contract-Items.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Request view.
  3. Show All Invoice Requests and search for Contract ABC (ABC represents the Contract ID).

Schedule Invoice Request PQR (PQR represents the scheduled invoice request ID) is in the status To be Invoiced for the Contract ABC-Item YY (YY represents the line item ID).

  1. Go to the Sales Orders work center.
  2. Go to the Contract view and search with Contract ID ABC.
  3. Edit the Contract ABC, click View All.
  4. Go to the Items tab, select the line item YY.

Under Details, in the Cancellation section, Item YY is canceled with Invoice Cancellation as set on 'Keep Invoice Requests'.

Cause

If the Contract-Item is canceled with the Invoice Cancellation reason as Keep Invoice Requests, it does not cancel the Open Invoice Request.

Resolution

Before release 1905, the only workaround is to Invoice that Contract-Item with amount = 0.00.

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Request view.
  3. Show All Invoice Requests and search for Contract ABC.
  4. select the Schedule Invoice Request PQR.
  5. Invoice the Schedule Invoice Request.
  6. In the New Invoice screen, click View All.
  7. Go to the Items tab.
  8. For Item YY, maintain the Price List as zero amount and Release the Invoice document.

Should you not be able to change the Price List to zero you need to create an Invoice and then a Credit Memo.

From release 1905 onwards. We introduced a feature to cancel open invoice schedules if the item is already canceled:

  1. Go to the Sales Orders work center.
  2. Go to the Contract view and search with Contract ID ABC.
  3. Edit the Contract ABC, click View All.
  4. Go to the Pricing and Invoicing tab and the Invoice Schedule sub tab.
  5. Select line item YY.
  6. Click on the Action button and select the Cancel open dates option.

All open dates for this item are then canceled.

Keywords

Rechnungsterminplan, Scheduled Invoice Request, Abzurechnen, To Be Invoiced, Keep Invoice Requests, Rechnungsanforderungen beibehalten , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905