SAP Knowledge Base Article - Public

2068080 - Admin Tools - Complete/Decline 360 Form - 360 Multi Rater

Symptom

  • What happens when participants do not complete 360 assessments?
  • How to restore declined 360?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors 360 Multi Rater

Resolution

If a rater doesn't complete a 360, a person with admin permission can decline completing the document. This allows the 360 to be completed.

  1. Go to Admin Tools > Manage Documents
  2. Select "Complete/Decline 360 document" and the screen shown above will display.

NOTE: If instead of using the Complete/Decline 360 document option, the System Administrator forces forms to be "Compete" using Admin Tools, a "0" rating is entered for each item. This results in a skewed Overall Ratings for each section/item because it is including the "0" values in the calculation.

Complete/Decline 360 Documents in Bulk: You now have the option to send multiple documents to completion at once by uploading a CSV file. (MTR-2735)

360 Multi Rater-Admin Tools#1.png

Restore Declined or Deleted Documents

You also have the option to return a 360 form to a participant who inadvertently declined the form or moved the form to Completed status. To return the form to the participant, go to Admin Tools > Manage Documents > Restore Completed 360 and select your return options

To use this feature you need to be granted Administrative Priviledges

  1. Managing Administrative Privilege
  2. Managing Documents
  3. Enable the option "Restore Completed 360"
  4. Logout & Login to see the new permission.

Keywords

SF, SuccessFactors, admin tools, complete, decline, 360, form, review, multi rater, forms, evaluation, process, manage, restore, delete, document, send, next, step, approve, completed , KBA , csg_q , sf 360 , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Performance & Goals all versions