SAP Knowledge Base Article - Public

2008915 - Supplier Invoice Showing Exception Missing Receipt or Return Document

Symptom

Supplier Invoice displays Exception Type Missing Receipt or Return Document and Error Message The receipt document is missing or invalid.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Search for the relevant invoice, select it and choose the Edit button.
  4. Edit the invoice and navigate to Exceptions tab.

System displays Exception Type: Missing Receipt or Return Document.

Cause

You have manually finished the delivery of the purchase order, system wont generate any receipt documents for the same and that’s the reason for exception.

Resolution

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Search for the relevant invoice, select it and choose Edit the button.
  4. In the edit screen navigate to Exceptions tab.
  5. Choose the button Allow Post Without Receipt Document.
  6. Invoice shows status Ready for Posting and you can post the invoice.

Keywords

 missing receipt; supplier invoice; exception , KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions