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1863657 - Crystal Reports for Enterprise crashes in jscript9.dll when starting the application

Symptom

  • Crystal Reports for Enterprise crash.
  • Crash details report a problem with jscript9.dll
  • Crystal Reports for Enterprise randomly crashes after loading the start up webpage.


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
          
  • Windows Server 2008 R2
    • Setup with multiple user accounts and Terminal Services turned on.
    • Internet access is setup via proxy settings

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

  • CR4Ent
  • CR4E
  • CRE
  • Start Page Crash
  • Exception
, KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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