1846544 - Adding New Item In An Intercompany Purchase Order Does Not Update Existing Sales Order

In an Intercompany Scenario (A2A/B2B), adding a new item in the purchase order does not update the existing sales order.

The sales order XYZ (XYZ represents the sales order ID) is created from purchase order ABC (ABC represents the purchase order ID).

When you update the purchase order ABC with a new item DEF (DEF represents the new item ID), the sales order XYZ is not updated automatically.

SAP Business ByDesign

1. Go to the Purchase Order work center.
2. Go to the Purchase Order view.
3. Find the purchase order ABC.
4. Select Edit.
5. Go to the Items tab.
6. Add the item DEF to the purchase order.
7. Select Save.
8. Go to the Sales Order work center.
9. Go to the Sales Order view.
10. Find the sales order XYZ.
11. Select Edit.
12. Go to the Items tab.

You cannot find the item DEF in the list of Items.

Item DEF is not displayed because it would make the sales order inconsistent. There is no price maintained in a price list that can be pulled for item DEF.

Any Update that would make the sales order inconsistent will not be saved, it will be rejected. Hence the update in the sales order is not processed. Furthermore, the change has caused a process communication error.

To solve the issue a price for item DEF has to be maintained in a respective price list in the master data. You can follow these steps to update the Price List:

1. Go to the Product and Service Portfolio work center.
2. Go to the Pricing view.
3. Go to the Price Lists subview.
4. Select the relevant price list, for example the Base Price List, or create a new price list.
5. Go to the Items tab.
6. Add the item DEF.
7. Release the item DEF.
8. Save the price list.

If a price list already exists, you need to ensure that it is consistent and item DEF is maintained only once in it. If it contains any errors, it will not update the price of the item in the sales order. Furthermore, it will not correct the process communication error.

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