Symptom
- Start Page is slow.
- Crystal Reports Start Page takes a long time to display.
- Start Page in Crystal Reports hangs for a few minutes before showing the content.
Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Reproducing the Issue
- Open Crystal Reports designer.
- It takes about 5 minutes to load the Start Page.
Cause
- Microsoft Windows User Profile issue causing the delay to load the Start Page.
Resolution
- Add the Microsoft Windows User Account to the Local Administrators Group of the Local Computer.
Keywords
cr designer, load, delay, slow, hang, permission, local, group, admin , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020