Symptom
- Attempting to run Crystal Reports fails.
- When launching Crystal Reports, the following error is displayed with the options; "Close the Program" and "Check Online for a Solution"
"Crystal Reports Has Stopped Working"
- The "Solution" does not come up with a solution.
Environment
- SAP Crystal Reports 2008
- MS Windows
Reproducing the Issue
- Start Crystal Reports.
- The application crash.
Cause
- Crystal Reports is not allowed to be running due to MS Windows Data Execution Prevention (DEP)
Resolution
- Enable Data Execution Prevention (DEP) settings to allow Crystal Reports to launch:
- Go to My Computer
- System Properties
- Advanced Tab
- Performance Settings
- Change the DEP setting to "essential Windows programs and services only"
- Alternatively you can add Crystal Reports to a list of exceptions.
Keywords
CR, crash , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
Crystal Reports 2008 V1