1523324 - Posting date in journal entry for service provision from CRM document

Symptom

You are posting a service provision for a service item in one of these CRM documents:

Sales order (by completing an item of type 'Service - fixed price without actuals')
Service order (by completing an item of type 'Service - fixed price without actuals')
Service confirmation (by releasing an item of type 'Service - fixed price' or 'Service - time and material').

This will post an internal activity allocation in Financial Accounting with creation of a journal entry, crediting the cost center of the labor resource in the CRM document item and debiting the CRM document item.

The question now is which of the date fields in the CRM document is relevant for determining the posting date in the journal entry.

Environment

SAP Business ByDesign

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805

Keywords

Posting Date; Sales Order; Service Order; Service Confirmation; Provision; Requested Date; Fixed On; Reported On; , KBA , service order , sales order , byd , service provisioning , service confirmation , posting date , sales document , AP-SVO , Service Order Processing , How To

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