1452194 - Unable to connect Web services using Crystal Reports

• After selecting Web Services as data source, the web Service cannot be accessed
• The Port and Method are not populated and contain blank values                                               
                                                                                                                 
                                                                                                                                      
               

• Crystal Report XI Release 2
• Crystal Report 2008

• Launch Crystal Reports 2008
• From the Start Page, choose Report wizard, this will launch the Standard Report Creation
• Next expand Create New Connection, and scroll down to XML and Web Services and expand the folder.
• The XML and Web Services data source  dialog box will appear.  Choose Use Web Service Data Source and choose Next>.
• Choosing an HTTP Web Service >Use HTTP(S) WSDL 

Note:After a moment or two, the Web Service, Port and Method screen should appear

If using the Crystal Reports 2008 XML & Web Services driver to connect either or HTTP or to a Web Service that is deployed outside the network and having a proxy in place, there may be some connection issues due to the proxy.

This can be resolved with a registry entry that specifies your proxy and the logon information required to connect to it.
A registry string value named JVMOptions needs to be created in one of the following locations depending on on the following:

- For personal Crystal Reports use, create the string value in your HKEY_CURRENT_USER here:

HKEY_CURRENT_USER\Software\Business Objects\Suite 12.0\Crystal Reports

- For common or server usage in BusinessObjects Enterprise, Edge or Crystal Reports Server, create the string value here:

64-bit Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Business Objects\Suite 12.0\Crystal Reports

32-bit Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Crystal Reports

The JVMOptions string should have the following information:
-Dhttp.proxyHost=proxy_name;-Dhttp.proxyPort=port;-Dhttp.proxyUser=user_name;-Dhttp.proxyPassword=password
Replace proxy_name, port, user_name and password with the appropriate information for your proxy server. Please contact your local IT department for more information.

Data source, connection , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem