SAP Knowledge Base Article - Preview

1357877 - Viewing or Modifying Crystal report shows "Cannot logon with the custom database information specified in the InfoStore" error

Symptom

  • After setting custom database information for a Baan Crystal report, viewing or modifying this report in InfoView using the Advanced DHTML viewer shows the following error:

"Cannot open report document. -- Cannot logon with the customer database information specified in the InfoStore"


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , Problem

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