Symptom
- Who is the Reporter?
- How to log a support case
- Can more than one issue be reported in one case?
- Should I include what type of system I am using?
- Should error messages be included in the case?
- How to contact SAP Product Support for assistance
- Should I create multiple cases for the same issue?
- Should I mention if I have looked at any notes before submitting the case?
- Does it matter what Customer Number/Installation I use to create the case?
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Environment
SAP for Me > Create Case
Keywords
admin, support site, service, accounts, ticket, case, s-admin, message, portal, incident, s-user, sid, incident ID, system ID , KBA , create incident , how to create an incident , XX-SER-FORME , SAP for Me , How To
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