SAP Knowledge Base Article - Preview

2942421 - A KUT Field In A Completed Survey Displays The Answer As "1 Element" Instead Of The Selected Answer Using The Mobile App.

Symptom

When completing a survey and opening the survey again, a custom question will not show the answer descriptions but only the value "1 element", "2 elements" or more instead of the value selected in the answer.


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Environment

SAP Cloud for Customer

Product

SAP Hybris Cloud for Customer mobile app all versions

Keywords

 multi-value; multi value; survey; mobile; app; ticket; KUT field; extension field; , KBA , LOD-LE-SUR-EXE , Survey execution = runtime , LOD-CRM-ACT-VST , Visit Planning , How To

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