SAP Knowledge Base Article - Preview

2907222 - Unable to logon CRM WebUI due to sequential read on table HRP1001

Symptom

You find that users can logon to crm backend gui, but they cannot logon to CRM WebUI. In t-code:sm66 and st01 performance trace, you can see hanging entries sequentially reading on table HRP1001 with report SAPLRH. You may see 500 internal error on webui after a while and in httpwatch trace.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

logon webui, system hanging, freezing, not able to log in, CL_CRM_UI_PROFILE_DETERM METHOD LOAD_PROFILES, CL_CRM_UI_PROFILE_DETERM METHOD DETERMINE_PROFILE_VIA_ORG_MGMT. , KBA , CA-WUI , WebClient User Interface , BC-BMT-OM , Organizational Management , CRM-MD-ORG , Organizational Management , Problem

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