SAP Knowledge Base Article - Preview

2907070 - AO unable to update file, External component has thrown an exception.

Symptom

Users are unable to overwrite files saved to the server root folder.
Users are able to save files to the server root folder initially, then when attempting to make updates and saving over them an access error is generated

EPM - General error
External component has thrown an exception.

User log in attempted in both Excel AO directly and also through the Web Client link.
It does not work for anyone.


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Environment

Applies to Multiple environmnets and products.

Example Environment with problem:

BPC 11.1 - New installation, it has never worked
Analysis Office   Version 2.7
BPC4HANA, release 200 SP02
BW4HANA release 200 SP03
SAP Kernel 773 Patch 201
SAP HANA DB Release 2.00.04600

Product

SAP ERP 6.0

Keywords

KBA , EPM-BPC-BW4-INS , BPC/4 - Installation , Problem

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