SAP Knowledge Base Article - Preview

2905470 - Profile setting for using agentless solutions does not carry over during an upgrade

Symptom

  • The "Include solution in browser plugins" option under UM solution tab in Client Profile has been changed to "Enable UM Solution" in 7.2.44.
  • Due to this change, the value set for the "Include solution in browser plugins" option no longer carries over when an existing customer upgrades to 7.2.44 or 7.2.45. This is only an issue if the value for the option had been set to "No". The value for the respective option in 7.2.44 and 7.2.45 will be reset to "Yes", the default value for this option.
  • 7.2.43 and older

7.2.43 and older.JPG

  • 7.2.44 and 7.2.45

7.2.43 and older.JPG


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Environment

  • SAP User Experience Managment by Knoa
  • SAP User Experience Managment by Knoa, Enterprise Edition
  • Knoa 7.2.43 and older using browser extensions that are planning to upgrade to 7.2.44 or 7.2.45

Product

SAP User Experience Management 7.2 by Knoa, enterprise edition

Keywords

client profile, upgrade, agentless monitoring , KBA , XX-PART-KNO , Knoa Experience and Performance Manager , Problem

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