SAP Knowledge Base Article - Preview

2902656 - Feature Unavailable message in SuccessFactors Mobile app even after applying the settings

Symptom

  • Receiving "Feature Unavailable. Please contact your Company's IT Department" error when accessing Profile or Org Chart
  • The permissions as per KBA 2639115 were applied, however users still receive the error message
  • Users cannot access their own profile in mobile
  • Users cannot search for any employee in mobile


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Environment

SAP SuccessFactors Mobile

Keywords

mobile app, successfactors mobile, feature unavailable, org chart issue, mobile org chart, successfactors org chart , KBA , LOD-SF-FWK-MOB , Mobile Application , Problem

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