SAP Knowledge Base Article - Preview

2900865 - Error:"Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013" when installing analysis for Office AFO

Symptom

  • Error:"Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013" when installing analysis for Office AFO.
  • Can logon in CMC in the machine where AFO is being installed.

ins00013.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x

  • Corba SSL is enabled

Product

SAP Analysis for Microsoft Office 2.6 ; SAP Analysis for Microsoft Office 2.7 ; SAP Analysis for Microsoft Office 2.8 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI, AFO, INS00013, CMS, remote, Analysis for office, Excel, corba, SSL, administrator , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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