SAP Knowledge Base Article - Preview

2900074 - When using Web Intelligence and BICS, the APS DSL bridge will hang causing deadlocks and throwing errors in WebI

Symptom

When trying to run WebI reports based on BICS, a spinning hourglass appears that eventually ends wtih the error "The Action Cannot be performed"

In the Web Intelligence logs you will see the following:

**ERROR:DSLBridgeController:Error: Failed to load SL Service extension

**ERROR:C3_cdbDSLServer:unable to retrieve the QueryService reference [kc3dslds_server.cpp;909]

**ERROR:C3_cdbDSLServer:(A) cdbDSLServer__InitServer : unknown exception caught : (false) [kc3dslds_server.cpp;948]

<ERROR COMPONENT="WIS" ERRORCODE="30650" ERRORTYPE="USER" MESSAGE="The action cannot be performed." PREFIX="ERR">


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Environment

  •  BusinessObjects Business Intelligence 4.0
  •  BusinessObjects Business Intelligence 4.1
  •  BusinessObjects Business Intelligence 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

webintelligence APSDSL APS adaptive processing service locks hang lock , KBA , BI-RA-WBI , Web Intelligence , Problem

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