SAP Knowledge Base Article - Preview

2899551 - GetServerInfo call fails when using Universe Live Data Connector in SAP Analytics Cloud (SAC)

Symptom

When setting up the Universe connector you need to use a HTTPS connection to connect to the URL "https://<BIPLATFORMTOMCATHOST>:<BIPLATFORMTOMCATHTTPSPORT>/sap/boc/ina/GetServerInfo"

If you follow the testing steps detailed in kbase 2530385, it fails until you disable SSL certificate verification.  However, the certificate is valid and is not a self-signed certificate.


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Environment

  • SAP Analytics Cloud (Enterprise) 2020.2.6

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

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