SAP Knowledge Base Article - Preview

2898470 - Adding subaccount to SAP Cloud Connector fails - SCC handshake failed: 407 — Proxy Authentication Required

Symptom

You try to add subaccount to SAP Cloud Connector (SCC) and it fails with the error displayed in the User Interface (UI):

500 Failed to sign the Cloud Connector certificate for subaccount <subaccount name>@hana.ondemand.com.
Verify configuration and proxy settings - see "Log and Trace Files" for details.

In SCC's ljs_trace the following can be seen:

[...]
#ERROR#com.sap.scc.ui#http-bio-8443-exec-6#          #SCC handshake failed: 407 — Proxy Authentication Required
com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 407 — Proxy Authentication Required
[...]


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Environment

  • SAP Cloud Platform Connectivity
  • SAP Cloud Connector

Product

SAP Cloud Platform Connectivity all versions

Keywords

Returned HttpResponse with code 407, Cloud Connector , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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