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2898248 - SEND_SNMP_TRAP failed to execute:; 31 Can't exec external program (2); 44 External program terminated with exit code 1

Symptom

You are working with SAP Solution Manager, configured metrics for certain system and enabled Alerts to send SNMP traps via Third-Party components, as per setup guide provided in Alert Consumer BAdI Interface Wiki.

All Solution Manager configuration looks correct, the SNMP trap is built and can be seen in Transaction SLG1, Object: E2E_ALERTING EXTERNAL ID: SNMP* but at the end of the log, you can see error:

SEND_SNMP_TRAP failed to execute:; 31 Can't exec external program (2); 44 External program terminated with exit code 1


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Alerts not sent to third party tool, SNMP traps, Kernel update, alert , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , Problem

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