SAP Knowledge Base Article - Preview

2897739 - SAP Marketing - Landing Page submit does not update all contact attributes

Symptom

While submitting a form in SAP Marketing, the contact is created but not all contact attributes are filled. Some fields like address details, date of birth and all custom fields are missing in the contact details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud Edition
SAP Marketing on-premise from Release 1809

Product

SAP MARKETING 2020 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP S/4HANA Cloud all versions

Keywords

Form, Landing page, Permission, Subscription, Double Opt-In, Pre OptIn for Marketing Permission, Pre-subscribe to Newsletter, Newsletter subscribe, Newsletter subscribe Formular, Landing-Pages, Einwilligung, Anmeldung, Double-Opt-in, Vorläuf. Opt-in f.Marketing-Einwilligung,  Vorläufige Anmeldung für Newsletter, Opt-in für Marketing-Einwilligung, Für Newsletter anmelden Formulaires, Pages d'arrivée, Consentement, Abonnement, Double Opt-in, Opt-in prélim. pr autorisation marketing, Abonnement prélim. à lettre information, Opt-in pour l'autorisation marketing, Abonnement à la lettre d'information MKT_PERM_OPTIN_PRE, NEWSL_SUBSCR_PRE, NEWSLETTER_SUBSCR, NEWSLETTER_SUBSCR , KBA , CEC-MKT-LPC , Content Studio: Landing Pages and Forms , How To

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