SAP Knowledge Base Article - Preview

2895321 - Create segmentation object with multiple keys

Symptom

When you use the standard segmentation object like "All Contacts" to build target group to execute email campaign, every contact can receive one email from the campaign.

However, in some case, marketing experts want to contact their customers for several items separately. To achieve this, they need to create a segmentation object with multiple keys at first, and this KBA provides an simple sample for your reference.


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Environment

  • SAP Marketing Cloud
  • SAP Marketing On-Prem

Product

SAP MARKETING 2020 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP S/4HANA Cloud all versions

Keywords

Multiple keys , KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-TG , Target Group , How To

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