SAP Knowledge Base Article - Preview

2894827 - Error: "The data source is invalid: 'Unable to retrieve the datasource configuration..." when creating a report of a Universe in Crystal Reports for Enterprise

Symptom

  • Failed to create a report of a Universe.
  • Able to create a report of the same Universe from other computers.
  • Unable to create a report of a Universe in Crystal Reports for Enterprise.
  • When trying to create a report based of a Universe in Crystal Reports for Enterprise, it generates the error:
           
       "The data source is invalid: 'Unable to retrieve the datasource configuration:
        com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to find Servers in CMS
        <@CMS NAME> and cluster <@CLUSTER NAME> with kind pjs and service null.
        All such servers could be down or disabled by the administrator. (FMW 01014) ...
        Please contact the maintainer of the data source to solve the problem."


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
          
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Networking, ports, CR4Ent failure , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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