SAP Knowledge Base Article - Preview

2892685 - Returned receipt on one CCO not being updated on the other CCO.

Symptom

An order has been processed and posted successfully on POS 1.  Later, the receipt is returned on POS 2 and is successful.  When searching for the same receipt on POS 1 the receipt has not been updated and can be returned again.


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Environment

  • SAP Customer Checkout
  • SAP Customer Checkout Manager
  • SAP Business One

Product

SAP Customer Checkout all versions

Keywords

IS-SE-CCO, SAP Customer Checkout, SAP Business One, SAP Customer Checkout Manager, receipt, return, multiple POS , KBA , IS-SE-CCO , Customer Checkout , Problem

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