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2887917 - Error CX_MSR_TRC 073 comes saying that for the follow up action 0001 (return to own stock) the no refund is not allowed.

Symptom

You create return order type RE2 with data like:
return reason = 030
follow up Action = 0001
refund type = replacement (or credit Memo)
refund Control = N (no refund)

and by that the error CX_MSR_TRC 073 comes saying that for the follow up action 0001 (return to own stock) the no refund is not allowed.

(your idea behind this is that the goods what they return were given to their customer as a free item, and now for some reason that customer sends it back, would not it be possible then too allow that you as seller not pay anything back for that goods)


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Environment

Advanced Return Management (LO-ARM)

Product

SAP S/4HANA all versions ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

CX_MSR_TRC 073 CX_MSR_TRC073 , KBA , LO-ARM-SD , Sales , LO-ARM , Advanced Returns Management , Problem

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