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2887688 - PI/PO CTC Wizard failing with ERROR_GET_POLICY_CONFIGURATIONS_DATA error

Symptom

You are running one of the following wizards in a newly installed Process Integration or Process Orchestration systems:

  • Single-stack installation: SAP Note 1414465 - Configuration Wizard: PI-AEX initial setup.
  • Dual-stack installation: SAP Note 1309239 - Configuration Wizard: PI NetWeaver initial setup.
  • Process Integration and Orchestration Package: SAP Note 1548120 - Configuration Wizard: PI Process Integration & Orchestration.

The wizard fails with a similar error when trying to configure the Authentication Template for one of the PI applications (it can be any PI application, in this example it's sap.com/com.sap.aii.igw.gen.build.deploy.app*IGWGBDeploy):

ctc_error_get_policy_configurations_data.png


The wizard logs shows the following:

javax.management.MBeanException: java.lang.Exception: ERROR_GET_POLICY_CONFIGURATIONS_DATA:sap.com/<any PI application> at com.sap.ctc.util.infra.rfc.BaseConfig.dispatchException(BaseConfig.java:230) at com.sap.ctc.util.core.services.impl.BaseJavaBOImpl.update(BaseJavaBOImpl.java:171) at com.sap.ctc.util.core.services.content.authentication.PolicyConfigurationService.change(PolicyConfigurationService.java:214) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.sap.tc.lm.ctc.provider.javaServiceProvider.JavaMethodExecuter.invoke(JavaMethodExecuter.java:259) at com.sap.tc.lm.ctc.provider.javaServiceProvider.JavaServiceExecuter.executeService(JavaServiceExecuter.java:86) at com.sap.tc.lm.ctc.cul.broker.BrokerServiceExecuter.executeService(BrokerServiceExecuter.java:59) at com.sap.tc.lm.ctc.cul.serviceimpl.executor.CULServiceExecutor.executeService(CULServiceExecutor.java:36) at com.sap.tc.lm.ctc.cul.serviceimpl.process.InvokeServiceControllerDefault.execute(InvokeServiceControllerDefault.java:133) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.remoteOrLocalExecution(ProcessControllerImpl.java:741) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.execute(ProcessControllerImpl.java:286) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.remoteOrLocalExecution(ProcessControllerImpl.java:741) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.execute(ProcessControllerImpl.java:286) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.remoteOrLocalExecution(ProcessControllerImpl.java:741) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.execute(ProcessControllerImpl.java:286) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.remoteOrLocalExecution(ProcessControllerImpl.java:741) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.execute(ProcessControllerImpl.java:286) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.remoteOrLocalExecution(ProcessControllerImpl.java:741) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessControllerImpl.execute(ProcessControllerImpl.java:286) at com.sap.tc.lm.ctc.metamodel.process.controller.ProcessExecuter.run(ProcessExecuter.java:156) at java.lang.Thread.run(Thread.java:836)


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Environment

  • SAP NetWeaver 7.1
  • SAP enhancement package 1 for SAP NetWeaver 7.1
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1

Keywords

Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI, AEX, ERROR_GET_POLICY_CONFIGURATIONS_DATA, , KBA , BC-XI-CTC , CTC Templates for PI configuration , Problem

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