SAP Knowledge Base Article - Preview

2884388 - Workitem is not considering the maintained agent configuration

Symptom

When the Workflow is triggered , it is received either by the Fallback Recepient or some other agent than the one maintained in the Agent Determination Configuration.

This happens for non English language. The workflow works fine when triggered in English language.


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Environment

GRC Process Control

Product

SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

Workflow, Agent Determination, language, non English, Regulation, Owner, Assessment , KBA , GRC-SPC-AC , Automated Controls , GRC-SPC-MT , Manual Testing , Problem

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