SAP Knowledge Base Article - Preview

2881703 - XSA user creation fails - [10]: authentication failed - Check if user administrator has JWT mapping defined

Symptom

Creating new XS advanced users by means of the XSA Admin Tools or XSA Cockpit fails. You can see the following entries in uaa.log:

[...]
IdentityZone: uaa correlation_id: - [https-jsse-nio-127.0.0.1-30031-exec-140] .... INFO --- HANAUaaUserDatabase: SQL execution failed: [10]: authentication failed
IdentityZone: uaa correlation_id: - [https-jsse-nio-127.0.0.1-30031-exec-140] .... WARN --- HANAUserController: Check if user administrator has JWT mapping defined
[...]


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Environment

  • SAP HANA Extended Application Services, Advanced model
  • XSA Cockpit

Product

SAP HANA, platform edition all versions

Keywords

XS Advanced Cockpit, XS Advanced, authentication failed , KBA , BC-XS-SEC , UAA and Security for XS engine , Problem

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