SAP Knowledge Base Article - Preview

2881247 - RTCCTOOL showing logon screen on SAP Solution Manager System

Symptom

When calling RTCCTOOL on SAP Solution Manager 7.2 System a Logon Screen is shown and you cannot logon with technical communication user. SAP Support Hub configuration is executed successfully and SAP-SUPPORT_PORTAL is functional.


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Environment

SAP Solution Manager 7.2 SP05 and higher

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SER , SAP Support Services , Problem

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