SAP Knowledge Base Article - Preview

2880931 - Priority-One Support Maintenance Phase for SAP Predictive Analytics

Symptom

  • What is the Priority-One (Very High) Support Maintenance Phase?
  • What is included in the scope of Priority One Support Maintenance Phase?
  • What are the restrictions to the scope of the Priority-One Support Maintenance Phase?
  • When does the Priority-One Support begin for SAP Predictive Analytics 3.3?
  • How long does Priority-One Support run for?
  • Does Priority-One Support require an additional payment on top of the normal Maintenance cost?
  • How does the switch to Priority One Support Maintenance Phase occur?
  • Are the support services, such as Continuous Quality Checks (CQCs), still available when the product moves to Priority One Support?


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Environment

  • SAP Predictive Analytics 3.3

Product

SAP BusinessObjects Predictive Analytics 3.0

Keywords

end of life EOL p1 priority one , KBA , BI-RA-PA , Predictive Analytics , BI-RA-PA-APL , Automated Predictive Library , BI-RA-PA-AA , Automated Analytics , BI-RA-PA-EA , Expert Analytics , How To

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