SAP Knowledge Base Article - Preview

2880417 - Partner cannot view end customer when reporting an incident on SAP ONE Support Launchpad


  • When trying to report an incident, the "Select a Customer" drop-down is not showing an end customer.
  • When searching for an end customer, no result is found. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.




Partner, incident, customer not available, customer not showing, customer not displaying. , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-CIC-KM , CIC Knowledge Management , Problem

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