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2880267 - System fails to start: Error CPF7003 with reason code 1 in sapstart job log on IBM i

Symptom

  • System is failing to start.
  • Only SAPSTART jobs are visible in WRKSBS.
  • SAPSTART jobs are in status MSGW
  • Option 7 when selecting the SAPSTARTjob reveals the following:
  • Message ID . . . . . . : CPA7090 Severity . . . . . . . : 99
    Message type . . . . . : Inquiry
    Date sent . . . . . . : 01/10/20 Time sent . . . . . . : 06:14:32

    Message . . . . : Entry not journaled to journal QSQJRN in R3<SID>DATA. (C R)
    Cause . . . . . : The entry was not journaled into receiver QSQJRN0516 in
    library R3<SID>JRN for journal QSQJRN in library R3<SID>DATA because of reason
    code 1. The object associated with this entry is *N in library *N of type
    **N member *N, or has file ID X'00000000000000000000000000000000' and path
    *N. If *N or hex zero appears, information is not available or does not
    apply.
    Reason code definitions:
    1 -- Space for entry cannot be allocated on journal receiver.
    2 -- Journal is damaged.
    3 -- Attached receiver is damaged.

  • The joblog (option 10 in the job's menu) reveals the following. It is important the reason code is 1:
  • Message . . . . : Entry not journaled to journal QSQJRN. Reason code 1.
    Cause . . . . . : The entry was not journaled into receiver QSQJRNxxxx in
    library R3<SID>JRN for journal QSQJRN in library R3<SID>DATA because of reason
    code 1. The object associated with this entry is *N in library *N of type
    **N member *N, or has file ID X'00000000000000000000000000000000' and path
    *N. If *N or hex zero appears, information is not available or does not
    apply.
    Reason code definitions:
    1 -- Space for entry cannot be allocated on journal receiver.

    Message ID . . . . . . : CPF7003

  • WRKJRNA jrn(R3<SID>DATA/QSQJRN) should show a huge journal reciever that will not detach:
  • Journal . . . . . . : QSQJRN Library . . . . . . : R3<SID>DATA

    Total size of receivers (in kilobytes) . . . . . . . . . . . : 1098764900 <<this figure may vary.


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Environment

 Any SAP system on IBM i.

Product

SAP ERP 6.0

Keywords

as/400, ibm i, iseries, startsap, stopsap, journals, journalling , KBA , BC-DB-DB4 , DB2 for AS/400 , Problem

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