SAP Knowledge Base Article - Preview

2878586 - Error occurred while processing property 'AuthorName' when access AskHR ticket

Symptom

When employee click into view his ticket in AskHR portal system is triggering the following error: Error occurred while processing property 'AuthorName' of entity no. 1|Property 'AuthorName' has invalid value


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Service Center

Product

SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Employee Central all versions

Keywords

ECSC Service Center ticket ask-hr , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem

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