SAP Knowledge Base Article - Preview

2878075 - Clicking a ChaRM GUI link opens report RDSWP_UI_SAPSHORTCUT_START rather than SAP GUI- Solution Manager

Symptom

  • Getting a selection screen for report RDSWP_UI_SAPSHORTCUT_START when clicking a link that should open SAP GUI
  • "Start Retrofit" launches the incorrect screen
  • Clicking a transport request ID in change document's Transport Management assignment block launches the incorrect screen
  • The systems kernel was recently upgraded


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Environment

SAP Solution Manager 7.2 SP07 and above

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-CM , Change Request Management , Problem

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