SAP Knowledge Base Article - Preview

2875885 - Error: "The drive or network connection that the shortcut "---.ink" refers to is unavailable." when saving Web Intelligence document to local drive.

Symptom

Getting the below error when trying to save Web Intelligence document to a local drive in different format (PDF, Excel):

"The drive or network connection that the shortcut "---.ink" refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again".


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP6 Patch6
  • JRE version (1.8.0_202)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Webi, BI, BO, JVM, JDK, Java Runtime Environment. , KBA , BI-RA-WBI-BE , Back End/Server , BI-RA-WBI , Web Intelligence , Problem

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