SAP Knowledge Base Article - Preview

2875238 - Notes/Remarks not being stored correctly for communication types

Symptom

  • When adding a Note (Remark) to a communication type (INT, FAX, TEL, etc.) for an address, upon saving the address the Note is mixed with another entry for the communication type.
  • Below is an example for Internet Mail (Email). Maintain the Notes for the email addresses of an address:

    Comm Note.png

  • Save the address.
  • Enter the address again and display the email addresses, you will see the Notes have been mixed up:

    Comm Notes 1.png


    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver
  • Basis release 700 - 754

Keywords

KBA , BC-SRV-ADR , Address Management / Business Address Services , Problem

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