SAP Knowledge Base Article - Preview

2874940 - The Description of the Major Root Cause is not displayed when you extract incident data

Symptom

You use the incident search function to extract data for incidents by pressing button "Extract Incident Data" in the search result list.

In the result file you observe that the "Major Root Cause" field displays the Code of the Major Root Cause instead of its Description.


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Environment

  • Component Extension for Environment, Health, and Safety (SAP EHS Management)
  • SAP S/4HANA

Product

SAP S/4HANA all versions ; component extension for SAP Environment, Health, and Safety Management all versions

Keywords

EHS, EH&S, EHSM, File based reporting, Incident Report, Incident Management, Report , KBA , EHS-MGM-INC , Incident Management , EHS-SUS-IM , Incident Management , Problem

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