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2873837 - Fiori My Travel and Expense fails to attach an attachment: PAOC_TRV_SRV Services fails to attach a picture or attachment files (PDF, DOC and others)

Symptom

  • Trying to attach a .jpg file or any file (.PDF, .DOC and others) to an expense type (Product: Fiori My Travel and Expense) and after posting this attachment, we are getting 401 Unauthorized error in the Front-end gateway
  • When we check the back-end content server system, the user error failed to check logon failed

    ~~~~~~~~~~Error Seen~~~~~~~~~~~~~~~
    POST https://domain:8001/sap/opu/odata/sap/PAOC_TRV_SRV/Expenses('0000XXXXXXXXX_____E00X_____')/Attachments 400 (Bad Request)  - Where XXXXXXXXX is the Expense ID tied to this attachment
    ~~~~~~~~~~~End~~~~~~~~~~~~~~~~~~
  • While attaching the failed attachment, SAP SLG1 still shows a transaction occuring:

    ~~~~~~~Example SLG1~~~~~~~~~~~~~~~
    Object________________ SCMS (KPRO: Content Management Service)
    Subobject_____________ HTTP (HTTP communication)
    External ID___________
    Log number____________ 000000000000XXXXX (Where XXXXX is the log number for SLG1)
    ..
    ..
    Transaction code______
    Program_______________ SAPLSCMS_HTTP
    Operating mode________ D (Dialog processing)
    ..
    ..
    Object________________ /IWBEP/ (SAP NetWeaver Gateway Backend Enablement & Event Publishing)
    Subobject_____________ RUNTIM (Runtime Processes)
    External ID___________ XXXXXXX (Where XXXXXX is the External ID)
    Log number____________ 000000000000XXXXX (Where XXXXX is the Log number)

    ~~~~~~~~~~end~~~~~~~~~~~~~~~~~~~~

  • References: My Travel and Expense: Read the main manual of My Travel And Expense document attachment link above or main manual: https://help.sap.com/viewer/f4153779fcb742c094bb6157c0ff1cbe/1809.002/en-US/86b93fd235ef4499a28cfa433083af7f.html?q=attachment
  • Fiori My Travel and Expense works except when attaching a file to it and it fails with the errors above


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Environment

My Travel and Expense (SAP Fiori Finance) Fiori app (F0584 or F0584A)

Product

SAP Fiori for SAP S/4HANA Finance 1605

Keywords

"Fail to save attachment to My Travel and Expense Fiori app","File attachment issue Fiori","Content Server issue with Fiori","PAOC_TRV_SRV  attachment issue","Error attaching a file to Fiori","KPRO: Content Management Service and Fiori","Fiori 400 (Bad Request)" , KBA , FI-FIO-TV-MTE , My Travel and Expenses , BC-SRV-KPR-CS , SAP Content Server , Problem

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